Frequently Asked Questions
Straight answers about updates, payments, support and detection.
Everything answered.
Straight answers on delivery, payment, updates and support, from the team that runs the shop.
Do your products get updated after game patches?
Yeah. When a Valorant or spoofer update breaks a build, we push a fix and post it in Discord. Downtime while we update always shows on the status page.
How do I check if a product is up before I buy?
Check the status pagefirst. It shows live stock and whether each product is online, updating or down. If it's marked down, hold off until it's green again.
What payment methods do you accept?
Card, PayPal, crypto, Apple Pay, and Google Pay. The full list is on the payment methods page.
Do you do refunds?
No. Once a product is purchased it isn't eligible for a refund (see our Terms of Service). If you were charged and never got a key, or something's broken on our end, message us in Discordwith your invoice ID and we'll sort it out.
How fast do I get my key after paying?
Instantly. As soon as your payment clears, the key shows up in your dashboard. Nobody has to send it by hand.
Where do I find my key after buying?
It shows up in your order right after payment. You can find it anytime on your account page: sign in with the email you used at checkout and open your orders.
I paid but don't see my key. What now?
Give it a minute and refresh your order. Payment confirmation can lag a few seconds. If it still isn't there, message us in Discordwith your invoice ID and we'll release it.
How do I get help if I'm stuck?
Open a ticket in Discord. We're around most of the day and usually reply the same day, often within a couple hours.
Do you help with setup?
Yeah. Each product comes with a setup guide, and if you get stuck, someone in our Discord ticket channel will walk you through it.
Are your products undetected?
We keep builds maintained against current detections and mark a product down on status if it gets risky. Nobody can promise 100% forever, so always check status before you load in.
What happens if a product goes down while I own it?
If a build gets flagged, we take it offline and work on a fix. Lifetime and active subscriptions get the update when it's back, so you don't have to buy again.
Still stuck?
Open a ticket in Discord and someone from the team will jump on it.